Cancellation & Refund Policy
Wavenet Solutions LLC DBA LocalCableAndInternetDeals.com
Last Updated: March 28, 2026
⚠️ Important: We Are a service, Not a provider
Wavenet Solutions LLC DBA LocalCableAndInternetDeals.com is an independent comparison service. We do not bill you for your internet service - the service network (any internet service provider) does. All cancellation, refund, and early termination decisions are made by the service network, not by us. We can assist you in navigating the process, but we cannot override service network policies.
Our Service - Free Consultation
Our consultation and comparison service is 100% free. We do not charge you any fees for finding or setting up your internet plan. If you called us and enrolled in a service network plan, you were never charged by us. There is nothing to refund from Wavenet Solutions LLC DBA LocalCableAndInternetDeals.com directly.
provider Cancellation Policies
Below is a summary of cancellation terms for each service networks we compare. These are provided for reference only - always confirm directly with the service network as policies may change.
| provider | Contract | Early Termination Fee | How to Cancel |
|---|---|---|---|
| Fiber Internet | None required | None | Call Fiber Internet: 1-800-288-2020 |
| Cable Internet | None required | None | Call Cable Internet: 1-866-200-7273 |
| Fiber Internet | None required | None | Call Fiber Internet: 1-800-921-8101 |
| Wireless Home Internet | None required | None | Call Wireless Internet: 1-877-453-1304 |
provider policies are subject to change. Some promotional plans may have specific terms. Contact the service network directly to confirm current cancellation terms before canceling.
Installation & Equipment
Wavenet Solutions LLC only facilitates the initial connection. To cancel your internet or cable service, you must contact your provider directly. If you cancel service shortly after installation, the service network may charge a prorated fee or request return of equipment. Key points:
- Equipment (modems, routers, gateways) typically must be returned within 30 days of cancellation to avoid unreturned equipment fees
- Installation fees, if waived as part of a promotion, may be charged back if service is canceled within a short period (typically 30-90 days)
- Wireless Home Internet: the gateway device must be returned within 30 days to avoid a $370 unreturned device charge
- Always get a confirmation number when canceling and returning equipment
Promotional Pricing & Post-Promo Rates
All plans we advertise are at promotional introductory rates. Standard rates apply after the promotional period ends. If you wish to cancel before the promotional period ends, no early termination fee applies for the plans listed above - however, the promotional pricing and any waivers (installation, equipment) may not apply to a future re-enrollment.
💡 Tip: Switch Before Canceling
We recommend setting up your new service and confirming it works before canceling your existing service. Call us and we can help you time the transition to avoid any gap in service.
How We Can Help
If you're experiencing issues with your service or want to switch providers, call us. As an comparison and activation assistance service, we can:
- Help you understand your current service network's cancellation process
- Check for better plans or promotions at your address
- Set up a new service before you cancel the old one
- Advise on timing to minimize costs and service gaps
Contact Us
For questions or to get help navigating a cancellation:
Wavenet Solutions LLC DBA LocalCableAndInternetDeals.com